Skip to content

Centerfield Case Study

A Seamless UKG Pro and activpayroll Integration

Highlight
Improved the processing accuracy
Industry
Digital Marketing and Advertising
Region(s)
Americas
Service(s)
Payroll
UKG integration
2 countries
42800+ payslips a year

The business

Centerfield drives more than two million sales each year for residential services, business services and telecommunications brands such as AT&T, Charter Spectrum and Frontier Communications. Their technology platform, Dugout, and leading consumer guides engage with in-market consumers to help them purchase the right product or service, including internet connections, TV plans, phone, and security, for their home and business.

Challenges

Prior to partnering with activpayroll and UKG, Centerfield Media were using a separate HR management solution and individual payroll providers for their USA and Jamaica payroll populations. From an HR perspective, Centerfield Media’s process for onboarding new employees and tracking that data was very time-consuming, relying on Centerfield resources to collect and move data around. From an accounting point of view the biggest challenge was reporting, with no integration of the USA and Jamaica payroll results and significant manual effort to consolidate. These complexities forced Centerfield’s Accounting and HR teams to work with ineffective and labour-intensive processes, leaving limited time to focus on their business priorities.

activpayroll solutions

Centerfield Media deployed UKG Pro as their global HR solution and USA payroll solution before implementing the UKG Pro integration to activpayroll’s activ8 platform. The integration provides HR data (including global employees’ demographic, banking, and other pay-related information) and includes the return of summarized gross-to-net details for Jamaica. The seamless UKG Pro integration not only integrates the USA and Jamaica data into one cohesive solution for the first time, but also introduces some much-needed automation, adding efficiency, making the process much less time consuming and reducing the risk of errors.

Results

The activpayroll and UKG Pro integration has replaced all manual processes Centerfield Media was previously enduring with HR and payroll-related data, reduced their processing labour time and improved the processing accuracy. The cost savings and time given back to the HR and Accounting teams now allows them to be more productive and focus on Centerfield’s most important asset – their people.

Reduction in processing labour time
Increase in payroll accuracy
“Like any company starting a new integration, we faced some challenges that we could not have predicted, however it’s the way that activpayroll helped us get through this, figuring it out and taking total responsibility that spoke volumes and made me confident that we’d made the right decision, at that point I knew we’d picked the right partner.”
- VP Human Resources, Centerfield

Learn more about our services

hover-card-arrow

Global Payroll

Navigating the complexities of diverse regulations, multiple data streams, and compliance often feels like an uphill battle, with lack of clarity. We partner with you and your business to make sense of global payroll and payment complexity.

Find out more
hover-card-arrow

Global Mobility

Ensuring the ease of moving your people globally is essential for business growth, but often complexities of laws, tax, and legislation can halt growth in its tracks. Make the movement of your people seamless with our global mobility services.

Find out more
hover-card-arrow

Global HR

Ensure that the people who make your business what it is today are protected, engaged and incentivised with our global HR services.

Find out more

Related studies

How LivePerson Achieved Compliance, Efficiency, and Cost Savings with activpayroll

Kristin Morvay, Director of Global Payroll at LivePerson, faced significant challenges with a disorganised payroll process and compliance issues. Seeking a better solution after ADP's acquisition of Celergo, she turned to activpayroll. The transition was demanding but successful, resolving compliance issues and integrating seamlessly with LivePerson's HRIS system, UKG. This partnership streamlined payroll for 600 employees across 13 countries, ensuring accuracy, compliance, and efficiency, ultimately transforming LivePerson's global payroll operations.

Kristin Morvay, Director of Global Payroll at LivePerson, tackled disorganized payroll and compliance issues. After ADP's acquisition of Celergo, she chose activpayroll. The transition resolved compliance issues and integrated with UKG, streamlining payroll for 600 employees across 13 countries and transforming LivePerson's global payroll operations.

Read more

Multi-country Payroll Transformation for Global Staffing Company

Susan Smith, Senior Payroll Manager at a global staffing company, managed payroll across 15 countries with significant challenges in accuracy and compliance. By transitioning to activpayroll, Susan's team streamlined operations, ensured compliance, and improved efficiency, handling multiple currencies and languages seamlessly. This transformation allowed the company to enhance payroll accuracy and reduce manual efforts.

Global staffing company streamlined multi-country payroll with activpayroll, enhancing accuracy, compliance, and efficiency across 15 countries.

Read more

Let’s partner

By scaling your team, streamlining it, or simply ensuring your people are taken care of, we bring absolute clarity to your global business. Click below and find out what a partnership with activpayroll looks like.